No worries
engagement

Support, service and maintenance

We know that a digital display system represents a substantial investment. To ensure maximum customer-engaging uptime and your peace of mind, every Ember LED display system is backed by industry-leading warranties and our renowned support responsiveness.

From installation and setup to troubleshooting and emergency repairs, our teams are at the ready.

Additionally, scheduled routine maintenance plans are available to further reduce friction in your Ember LED digital display experience.

ServiceNet is our sister company, specialising in the repair, maintenance and installation of our digital display systems, associated AV equipment, software and venue products. ServiceNet has been operating successfully for over 10 years, and with a combined total of over 140 years of experience. Our staff are highly regarded for their expertise and knowledge.

ServiceNet prides itself on our highly trained and skilled technicians who are renowned for their quality service and excellent responsiveness.

ServiceNet operates from offices in Hamilton and Auckland, and has technicians located in main towns throughout the territory. We also work closely with our partners in the IGT Dealer Network to provide a national service solution.

No worries engagement

  • Troubleshooting display errors or
    performance issues

  • Venue wide integration with existing systems

  • Visual Project Management

  • LED display installation and configuration

  • Network connectivity and controller setup

  • Content Management

Why choose
Ember LED?

  • Fast response times and resolutions via our trusted support network

  • Expert LED technicians and engineers

  • Ongoing training and user resources

  • Commitment to long-term product success

  • Remote support allowing fast remedy times

  • On-going product devolopment providing the best option for you the customer

  • Cloud based user control